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See how leading Retailers are revolutionizing their Customer Experience with CustomFlow.ai

The logo of Gamma diy retailer
Gamma Custom Table

Custom Table

The Challenge

Custom table orders involved complex material and dimension choices, leading to misunderstandings between stores and manufacturing facilities

Solution

Interactive AI configurator guides material selection and dimensions with real-time validation, ensuring manufacturing-ready specifications from every store

Results

15% conversion increase in configurator completion

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The logo of HEMA department store

Custom Window

Decoration

Window decoration made to measure
Results

60% reduction of time to market, 25% faster service time

The Challenge

Complex customization process for window treatments required customers to visit physical stores, where inconsistent measuring techniques and manual order entry led to errors. 

Solution

AI-powered window treatment configurator that guides customers through precise measurements and style selection. The system standardizes the ordering process, validates measurements in real-time, and seamlessly integrates with production systems. This ensures consistent customer experiences whether online or in-store, while significantly reducing errors and returns.

The log of Hornbach DIY retailer
Wood made to measure

Custom Wood

The Challenge

Complex customization of wood cutting services across multiple stores led to inconsistent customer experiences and high error rates

Solution

AI-powered wood cutting configurator that standardizes measurements and validates cuts across all locations

Results

18% conversion increase in configurator completion

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The logo of Karwei retailer

Custom Closet

Closet made to measure
Results

4 new business opportunities identified within 30 days

The Challenge

Designing custom closet solutions required extensive consultation time as customers struggled to visualize configurations and accurately communicate requirements.

Solution

AI-powered custom closet configurator that simplifies the design process through intuitive visualization tools and intelligent space optimization. The system guides customers through measurements, suggests optimal storage configurations based on their needs, and ensures precise specifications for manufacturing

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The logo of Praxis DIY retailer

Custom Staircase

The Challenge

Complex staircase customization led to measurement errors and confusion about design options

Solution

AI-powered visualizer streamlines staircase design with automated measurements and real-time validation

Results

14 % increase in configurator completion conversion

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The logo of Hubo DIY retail Belgium
Wood made to measure

Custom Wood

The Challenge

Fragmented product data and inconsistent specifications hindered omnichannel wood cutting services

Solution

Unified AI configurator creates consistent product specifications across physical and digital channels

Results

22% increase in omnichannel category sales

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The logo of Gamma
A picture of a Decowall

Custom Wall Deco

The Challenge

Wall decoration customization required specialized knowledge, causing service inconsistencies between stores

Solution

AI configurator simplifies wall decoration design with automated measurements and visual validation

Results

60% reduction of go to market time

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The logo of Praxis DIY retail

Custom Insect Screen

Insect Screen made to measure
The Challenge

Complex measuring process for custom insect screens led to frequent errors and installation issues

Solution

Precision-focused AI configurator ensures accurate measurements for insect screens, eliminating common fitting problems

Results

40% reduction of integration cost

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